Privacy Policy

1. Introduction & Commitment to Privacy

Welcome to AstroVatika ("we", "our", "us"). We deeply respect your personal privacy and are committed to protecting the personal data, birth details, and astrological consultation records you share with us. This Privacy Policy explains our practices regarding collection, usage, storage, and protection of your data.

2. Information We Collect

To provide personalized astrological calculations, Kundli charts, horoscopes, and expert consultations, we may collect:

• Contact Information: Full name, email address, phone number, and account credentials.
• Astrological & Birth Data: Date of birth, exact time of birth, birth city, latitude/longitude, and gender.
• Consultation & Chat Records: Messages exchanged with verified astrologers during active chat sessions for service delivery.
• Transactional Details: Wallet balances, recharge amounts, order timestamps (Note: payment card/UPI details are securely processed by authorized payment gateways).

3. How We Use Your Information

We utilize the collected information strictly for:

• Generating accurate Vedic Panchang, Janam Kundli charts, Guna Milan compatibility, and daily Rashifal.
• Enabling private one-on-one chat consultations with verified astrologers.
• Managing wallet balances, promo credits, and service notifications.
• Maintaining system security, preventing unauthorized access, and improving app performance.

4. Data Protection & Confidentiality

All personal communications between users and astrologers on AstroVatika are encrypted and kept strictly confidential. We do not sell, rent, or trade your personal or birth information to any third-party marketing companies.

5. Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Team at:

Email: support@astrovatika.com
Portal: AstroVatika Support Desk